RateUp Documentation
Meta agent

UI Skills

Carousels, buttons, lists, location requests and Flows the agent can answer with instead of plain text.

A UI skill lets the agent answer with something tappable rather than a paragraph. You pick the component and describe the moment the agent should reach for it.


Add a UI Skill

Click Add UI skill.
Under Component type, choose a component.
Fill in When to send it — the moment this component fits.
Click Create UI skill.

Edit UI skill reopens one, and each can be switched off with Disable without deleting it — the row then reads Disabled.


The Components

ComponentWhat the customer sees
Call-to-action linkA single message with one prominent link button
Interactive listA tappable list of options in a bottom sheet
Carousel with linksA swipeable card set where each card links out to your site
Carousel with quick repliesA swipeable card set where each card offers tappable replies
Location requestAsks the customer to share where they are
LocationShares a pin on the map
ImageSends an image alongside the reply
WhatsApp FlowOpens one of your published Flows

A WhatsApp Flow UI skill asks you to Select a published flow — only published Flows can be chosen, so publish it first.

A UI skill is an option, not a script. The agent decides whether the moment matches your description, so write When to send it as narrowly as you can.


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