Checkout Settings
Taxes and charges, abandoned-cart recovery, and the checkout experience customers get.
Checkout Settings gathers the rules that apply after a customer decides to buy.
Taxes & Charges
The money added to, or waived from, the cart total:
| Setting | Purpose |
|---|---|
| Tax rate | The tax applied to the order |
| Shipping charge | Flat delivery fee |
| Free shipping over | Cart value above which shipping is waived |
| Minimum order value | The smallest order you will accept |
A free shipping threshold set close to your average order value is a strong nudge; set too far above it and it does nothing but annoy people. Check your average order value on the Overview page before choosing a number.
Abandoned Cart Recovery
Customers who start an order and stop can be reminded automatically.
| Control | What it does |
|---|---|
| Toggle | Turns recovery reminders on or off |
| Timing | How long to wait before reminding — 30 minutes, 1 hour, 3 hours or 24 hours |
Shorter timings catch people who got distracted; longer ones catch people who were comparing prices. One reminder that arrives while the intent is still fresh beats several that read as nagging.
Checkout Experience
Three toggles that change what the customer goes through:
| Setting | Effect when on |
|---|---|
| Send order confirmation | The customer gets a confirmation message once the order is placed |
| Guest checkout | Customers can buy without registering |
| Order notes | Customers can add a note to their order — delivery instructions, gift messages |