Group Details

The Group Details page is used to view and manage a specific contact group. From this page, you can review group information, manage members, and perform group-level actions.

Opening a Group

To open a group:

1. Navigate to the Groups List
2. Click on the required group card

The Group Details page opens for the selected group.

Group Header

At the top of the page, the group header displays:

• Group Name
• Team associated with the group
• Total Members count
• Back to Groups button
• Delete Group action

Use the header to quickly understand the group context or navigate back.

Viewing Group Members

To view contacts in the group:

• Scroll through the Group Members list
• Each row represents one contact in the group

For each contact, the list shows:

• Contact name and avatar
• Phone / IGSID
• Label (if assigned)
• Source (Manual, Imported, WhatsApp, etc.)
• Date added to the group
• Available actions

Searching Group Members

To find a specific member within the group:

1. Use the search input above the members list
2. Enter a contact name or phone number
3. Review the filtered results as they update in real time

This is especially useful for groups with many members.

Adding Members to a Group

To add members:

1. Click Add Members
2. Choose one of the following options:
   • Add a new contact
   • Select existing contacts
   • Import contacts using CSV / XLSX
3. Fill in any optional fields if required:
   • Labels
   • Lifecycle stage
   • Assignee
   • Custom fields (for example, coupon)
   • Notes
4. Save to add contacts to the group

New members appear immediately in the group list.

Customizing the Members List View

To customize visible columns:

1. Click View Settings
2. Enable or disable required columns

Available columns include:

• Name
• Phone / IGSID
• Label
• Source
• Date Added
• Last Contact
• Action

Changes apply instantly and affect only your current view.

Removing Members from a Group

To remove a contact from the group:

1. Locate the contact in the members list
2. Click Remove member

The contact is removed from the group but remains available in the Contacts List.

Group-Level Actions

You can perform the following actions from the Group Details page:

• Delete Group – Permanently deletes the group
• Back to Groups – Returns to the Groups List

Deleting a group does not delete the contacts inside it.

Why Group Details Matter

The Group Details page allows teams to:

• Manage group membership effectively
• Add or remove contacts as needed
• Search within large groups
• Customize member list views
• Keep contact groups organized