Create Additional Earning Rule

The Create Additional Earning Rule page allows administrators to define bonus point opportunities such as happy hour multipliers, birthday bonuses, or weekend reward campaigns. These rules provide additional incentives beyond the standard tier-based earning rates.

Opening the Add Rule Page

To create a new earning rule:

1. Navigate to Loyalty from the sidebar.
2. Click Earning Rules.
3. Click Add Rule in the top-right corner.

The Create Additional Earning Rule page will open.

Rule Information

The first section defines the basic details of the earning rule.

Rule Name

The Rule Name identifies the earning rule.

Examples:

• Happy Hour Bonus
• Weekend Multiplier
• Birthday Bonus

Choose a descriptive name so administrators can easily recognize the rule.

Description

The Description field explains how the rule works.

Examples:

• Double points during weekends
• Bonus points for first purchase
• Extra rewards during promotional events

Providing a clear description helps administrators understand the rule purpose.

Icon

The Icon field allows adding an emoji to visually represent the rule.

Examples:

• 🎉 Promotions
• 🎂 Birthday rewards
• ⭐ Special events

Icons help visually identify rules in the earning rules list.

Rule Type

The Rule Type determines how additional points are calculated.

Available options include:

Points Multiplier

Multiplies the points earned during a transaction.

Example:

• 2x multiplier → Customers earn double points
• 3x multiplier → Customers earn triple points

Fixed Bonus Points

Adds a fixed number of bonus points to a purchase.

Example:

• +50 bonus points for a qualifying transaction.

Percentage Bonus

Adds bonus points based on a percentage of the earned points.

Example:

• 50% extra points on top of the base earning rate.

Multiplier and Bonus Points

Depending on the selected rule type, administrators can configure the following values.

Multiplier

Defines how many times the normal earning rate should be multiplied.

Example:

• 2.0 → Double points
• 1.5 → 50% additional points

Bonus Points

Defines additional points that will be awarded on top of the base earning rate.

Example:

• +20 bonus points
• +50 bonus points

Rule Validity Period

Administrators can set the active period for the earning rule.

Valid From

Defines when the rule becomes active.

Valid To

Defines when the rule expires.

This is useful for temporary promotional campaigns.

Rule Conditions

The When does this rule apply? section allows administrators to limit when the rule is applied.

Specific Days / Times

Allows configuring rules for specific time periods.

Examples:

• Weekend promotions
• Happy hour campaigns
• Holiday promotions

Customer Tier Restriction

Restricts the rule to specific loyalty tiers.

Example:

• Only Gold and Platinum members receive bonus points.

Limited Time Period

Defines a promotional period during which the rule applies.

This can be used for seasonal campaigns or special events.

WhatsApp Notification Template

Administrators can optionally select a WhatsApp notification template.

This allows customers to receive automated messages when they earn bonus points.

Example notifications:

• “You’ve earned double points during Happy Hour!”
• “Birthday bonus points added to your account!”

Creating the Rule

To create the earning rule:

1. Fill in the rule details.
2. Configure the rule conditions.
3. Click Create Earning Rule.

The rule will immediately become available in the Additional Earning Rules section.

Why Additional Earning Rules Matter

Additional earning rules help businesses:

• Run promotional campaigns
• Encourage purchases during specific times
• Reward loyal customers
• Increase customer engagement

These rules allow businesses to make their loyalty program more dynamic and engaging.